2

CEOs, GMs, Chief Officers, Managers, IT Security officers, Systems administrators, ICT Officers, Technicians, HR, Finance, Procurement, administrative assistants, Secretaries.

Aims at building an understanding of IT security issues from development of policies, guidelines and standards, their implementation and assessment for compliance during and after delivery/use of ICT resources. Also creates awareness for non-technical users.

2

Provides skills that help in cascading the strategic plan of an organization into an ICT strategy that reflects the business aim and objectives as by overlaying the delivery of information services and the mechanisms by which that delivery will take place (e.g. hardware, software, communication, standards, training etc.)

2

Identify enabling role of ICT in financial management, Address trends in digital finance and its impact on businesses, Understand the best practices in advancing use of ICT in Finance, Mitigate between telecom and financial services sector.

2

Managers, IT Security officers, Systems administrators, ICT Officers, HR professionals.

Provides a systemic analogy of how ICT can be incorporated to better manage the Human Resource functions. It goes beyond applications to consider emerging and thematic issues facing HR professionals when dealing with ICTs.

2

ICT Directors, Chief ICT Officers, Managers, IT Security officers, Systems administrators, ICT Officers, Technicians, Telecommunication operators.

Incident response procedures, Prevention of cracks in disaster recovery, Address current disaster recovery challenges, Strategy for conducting disaster recovery, Efficiently manage disaster recovery incidents.

2

Top, Middle and lower level managers working in corporate, counties as well as public service.

Develops an understanding of the system by which the current and future use of ICT is directed and controlled. It involves evaluating and directing the plans for the use of ICT to support the organization and monitoring this use to achieve plans. It includes the strategy and policies for using ICT within an organization.

2

Regulatory agencies, Policy Makers, Service Providers, Telecommunication operators, Manufacturers, Solution Providers.

Requirements to comply with ICT governance, Strategic role of ICT, ICT risk Management, ICT Security Management, ICT Management and Leadership.

2

CEOs, Head of HRM, HRM staff, ICT Staff, ICT Manager.

Identify enabling role of ICT in Media management, Address trends in digital media and its impact on organizations, Understand the best practices in advancing use of ICT in Media, Mitigate between telecom and Media sectors.

2

CEOs, GMs, Chief Officers, Managers, IT Security officers, Systems administrators, ICT Officers, Technicians, HR, Finance, Procurement, administrative assistants, Secretaries.

Aimed at providing in depth knowledge and skills for managing all ICT resources by inculcating professionalism as well as 21st century competencies. Create strategy use of ICT tools.

2

Top, Middle and lower level managers working in corporate, counties as well as public service.

Creates an understanding in the application of information and communication technology (ICT) for delivering government services, exchange of information communication transactions, integration of various stand-alone systems and services between government-to-customer (G2C), government-to-business (G2B), government-to-government (G2G) as well as back office processes and interactions within the entire government framework.

2

CEOs, GMs, Chief Officers, Managers, IT Security officers, Systems administrators, ICT Officers, Technicians, HR, Finance, Procurement, administrative assistants, Secretaries.

Creating awareness as well as an understanding of emerging ICT technologies so as individuals can prepare and align themselves for adoption of these technologies. “Aimed at giving people a glimpse into the future”.

2

2

Board members and Directors.

Understand the system by which corporations are directed and controlled, including distribution of responsibilities among directors

2

Involves setting goals to be achieved within a specified period of time and the strategy to be used

2

Promote customer acquisition, customer satisfaction and customer retention

2

Sales and Marketing executives, Accountants, Credit Controllers, legal officers.

Understand how to formulate and implement debt collection and credit control policy

3

Auditors, Security Managers, IT Managers, CEOs, MDs, Finance Managers, Business Owners

Understand the process of identifying, analysing and mitigating uncertainty in Investment decision making

2

Sales managers and all sales and marketing staff

Expanding the customer base for your business, hence increasing generated income

Sales, Production, Heads of departments, HR and Senior Executives

Gain understanding into finance and clarify the basics of financial planning and budgeting

For all who are managing people but have not attended a people management course

Learn about team development, interpersonal skills, time management skills necessary to make you an effective manager

Business Executives, GMs, Managers, NGOs, Engineers and Project Managers

Learn skills of planning, organising and controlling resources to achieve business goals

A must for all middle and frontline managers

Understand importance of effective time management to the success of business

Accountants, Auditors, Security Officers, Business Owners

Learn how to implement effective security policies for purposes of fraud prevention

CEOs, GMs, Directors,HR Managers

Learn how to successfully incorporate new business processes with little negative impact

HR officers, Senior Managers

Understand the role of gender equality in policy formulation and implementation in a business

Project officers, program managers

Learn about the principles of participatory monitoring and evaluation

All staff

Learn how to react in case of an emergency and things to consider while in danger

HR officers, Directors

Learn the importance of creating and maintaining a supportive, people oriented organizational culture to the success of business

All staff

Learn how to create a safe and healthy working environment in your company for purposes of business success

HR officers, Program manager, HODs

Understand the importance of positive communication and interpersonal relation to the success of business

Senior/Middle Level Managers, HR Managers, Departmental Heads and Line Managers

Meaning of Balanced Scorecard. Why use BSC. Dashboard relation to BSC. Four perspectives of a BSC. Measurement and target setting